Frequently Asked Questions
Everything you need to know about finding your perfect fit.
How do I find the right size and fit?
We provide a comprehensive size guide on every product page. We recommend measuring your waist and inseam and comparing them to our chart. If you are between sizes, we suggest sizing up for a more relaxed fit.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed denim with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental USA. Express shipping options are available at checkout if you need your jeans sooner.
How should I care for my raw denim?
To preserve the color and shape, we recommend washing your jeans inside out in cold water and hanging them to air dry. Avoid frequent washing to allow the denim to develop a unique patina.
Do you offer international shipping?
Yes, Jeans.com ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.